STORE POLICIES

OUR POLICIES AND OTHER INFORMATION

LAMBERT PERFORMANCE LABS 1737 UNION ST SUITE 171, SCHENECTADY NY 12309

(413) 302-3900

OWNERSHIP RIGHTS OF CUSTOM PARTS AND INFORMATION

All custom parts designed, developed, or modified by Lambert Performance Labs remain the intellectual property of LPL, unless explicitly stated otherwise in a written agreement. This includes but is not limited to CAD designs, 3D models, product specifications, and proprietary fabrication processes. Any unauthorized reproduction or distribution is strictly prohibited.

By submitting ideas, feedback, or build specifications to us, you grant Lambert Performance Labs a non-exclusive right to use that information to improve our products and services.

We accept returns on new, unused, and unopened products within 30 days of delivery. All returned items must be in original packaging and include all components and documentation.

Return conditions:

  • A restocking fee of up to 20% may apply.

  • Return shipping is the responsibility of the customer.

  • Custom-built or special-order items are non-refundable.

To initiate a return, please contact our support team at [support email] for an RMA (Return Merchandise Authorization) number before sending anything back.

RETURNS

All claims for missing parts must be made within 7 days of delivery. Please inspect your package promptly upon arrival.

To file a claim:

  • Email [support email] with your order number, description of the missing parts, and any photos of the package or contents.

  • We will review the case and ship any verified missing components at no additional charge.

Claims made outside the 7-day window may not be honored.

MISSING PARTS CLAIM

We offer technical support for all products purchased directly from Lambert Performance Labs. Support includes product installation guidance, troubleshooting, and technical specifications. While we aim to assist with general application questions, installation should be carried out by qualified professionals.

Support is available via:

  • Phone: (413) 302-3900

  • Hours: Monday–Friday, 9 AM–5 PM (Local Time)

Please have your order number and product details ready for faster service

TECHNICAL SUPPORT

WARRENTY / NON - TRANSFERRABLE WARRENTY

All products sold by Lambert Performance Labs come with a limited manufacturer’s warranty, unless stated otherwise. The warranty covers manufacturing defects only and does not cover wear and tear, abuse, improper installation, or use beyond intended design.

Important Notes:

  • Warranties are non-transferrable and apply only to the original purchaser.

  • Proof of purchase is required for all warranty claims.

  • Warranty timeframes vary by product; refer to individual product listings for specific terms.

Many of the performance and engine swap products sold by Lambert Performance Labs are intended for off-road or competition use only. These parts may not be legal for use on public highways or in emissions-controlled vehicles.

By purchasing and installing these products, you acknowledge the following:

  • It is your responsibility to comply with local, state, and federal emissions regulations.

  • Lambert Performance Labs does not condone or promote the use of emissions-deleted vehicles on public roads.

  • We do not provide support or guidance for emissions deletion or defeat devices.

Use of our parts in violation of emissions laws is done at your own risk and may result in fines, penalties, or loss of registration. We strongly encourage customers to check with their local regulatory authorities before modifying any emissions-related components.

ENVIORMENTAL DISCLAIMER

YOUR PURCHASE OF OUR PRODUCTS INDICATES YOUR AGREEMENT TO OUR TERMS